E M Dorman Funeral Directors, Uppingham, Rutland.

E M Dorman
Independent Family Funeral Directors

When death occurs

When death occurs

The first steps – If the death is at home you should contact the family doctor - we cannot transfer your loved one until a doctor has certified death. In many cases, the certificate will need to be collected from the surgery. If the death is in a hospital or residential home, those in charge will contact a doctor, who will normally certify that a death has taken place and issue a death certificate. If the cause of death is uncertain, it will be reported to the Coroner. In any event it is advisable to contact us without delay. You can contact us at any time of the day or night any day of the year.

Bringing the Deceased into our Care

This does not have to take place immediately; some families wish to wait until other family members have arrived to say their goodbyes at home. It is obligatory to await the attendance of a doctor before arranging for the deceased to be collected by the Funeral Director. Our staff members are trained to remove the deceased sensitively and efficiently with the utmost respect. The deceased will usually be placed on a special stretcher-trolley and taken to our premises. A pillow and clean sheet is always used and care is taken to follow instructions regarding jewellery and other personal items. Remember you are always welcome to visit the Chapel of Rest.

We will arrange a mutually convenient time and place in order to advise you on what to do next, discuss the funeral arrangements you require and explain the procedures below for registering a death.

What happens when you contact us

When you contact us, we will ask you some personal details about the person who has died.

You can contact us at any time of the day or night, any day of the year. We will also discuss where you would like your loved one to rest before the funeral. This can be either at our funeral home, a family members home, or if it is safe to do so any other place such as a Church or Chapel. 

If you choose your home, we recommend that you allow us to bring your loved one into our care and then return them home once all the necessary preparations have been made. We will also arrange a suitable time to visit you. You can meet with us at our funeral home or, if you prefer, somewhere else such as a friend’s house or a solicitor’s office. When you meet with us, we will be able to advise you on what to do next, take care of all the necessary funeral arrangements and explain, in detail, the procedure for registering the death.


We have experience of international repatriation.  We can also liaise with Funeral Directors in other parts of the UK, if the funeral is to be held some distance away.

Visiting your loved one

The decision of whether or not anyone is to visit a loved one is a very personal one. Many people take comfort from seeing their loved one at rest, and a private remembrance room is available at our funeral home to allow you to do this. Alternatively you may wish to have your loved one at home for you and the family to be able to do this in the comfort of your own surroundings. 

Please feel free to discuss these options with the  us, or call to make an appointment to visit your loved one in our remembrance room. 

Registering the death

Registration in most cases should take place prior to the funeral, and within 5 days of death occurring. A relative of the deceased usually registers the death, however if no relative is available then the duty may be performed by any person present at the death, the occupier of the premises where the death took place, or the person who is accepting responsibility for arranging the funeral. It may be necessary to arrange an appointment with the Registrar.  If you feel you would like support, we can accompany you to the Registrar’s Office.

What does the Registrar need to know?

The Registrar will require the following information about the deceased:

  • The date and place of their death
  • Their full name
  • The date and place of their birth
  • Their occupation
  • Their home address
  • If they were in receipt of a pension or allowance from public funds
  • If married, the date of birth of the surviving spouse

The Registrar will also require the following documents:

  • The Medical Certificate of Cause of Death
  • The deceased's National Health Service medical card (if available)
  • The Registrar may also require the Birth Certificate and Marriage Certificate (if applicable) if these are readily available

You will need a Death certificate for each of the following, if applicable:

You will be given two important Documents from the registrar:

  • One is a Certificate for Burial and Cremation, also known as the green form (a white certificate of registration of death in Scotland). This gives permission for the person’s body to be buried or for an application for cremation to be made. This is required by us, the funeral director, prior to the funeral taking place. 
  • The other is the Certificates of Registration of Death (form BD8, also known as a death certificate). These are for use in social security matters as outlined above.

Certified copies of the entry of death can be obtained for a small charge – these may be needed for legal or financial purposes. Certain institutes will not accept photocopies, and you may therefore need 1 Original Death Certificate for each of the individual banks, investment companies or other institutes. 

The Death Certificate that deals with the State Pension is free, and this may be sorted with the registrar using a ‘one call’ number.

You will need a Death certificate for each of the following, if applicable:

  • Bank Accounts 
  • Post Office Accounts 
  • Building Society Accounts
  • Premium Bonds
  • Life Insurance Policies
  • Any additional Pension Scheme (such as a Civil Servants Pension)
  • Any investments and shares

If the death has been referred to the Coroner, the registration process may vary – we will advise you accordingly.

In this section we can assist you with:

  • The first steps - who to contact
  • Bringing the Deceased into our care
  • What happens when you contact us
  • Repatriation
  • Visiting your loved one
  • Registering the death
  • What does the Registrar need to know?

Call us now on

01572 823976